Mavis Discount Tire

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Reviews about Mavis Discount Tire

• Domenic Colavito
  ★ ★ ☆ ☆ ☆
  I called to get the price on an oil change for my 2012 Jeep Wrangler. The person who picked up the phone placed me on hold to look up the price. When returning to the call he explained it would be $75 since the 2012 Wrangler needed synthetic oil. I explained to him that he was incorrect and that car called for regular oil.
  
  Despite my instinct I still decided to go there due to the convenient location to my job. After dropping my car off I got a call about 30 minutes later stating that the thread for the plug inside the oil pan was stripped and I needed an entire new oil pan. I rushed back to talk to them and take my car.
  
  I went right away to the shop I always have gone to about 12 miles away. They stated that the thread was fine, and that it appeared as though the bolt for the oil pan had just been stripped due to someone using the wrong size wrench. They stated that since the bolt was shiny silver, it indicated that it had been recently stripped.
  
  I currently have an open claim with Mavis Corporate and will follow up with this rating and review depending on how they handle this issue for me. Regardless, I will never go back to this location. I have used Mavis for tires before and may still continue to do this if they are able to appropriately remedy the situation.
  
  *update as of 3/10/18
  Still had my original issues, but just went in due to a nail in my tired. They patched it free of charge since I bought the protection plan when I got the tires. This experience was much better than my previous.

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